Show topics
1. Interview with Southwest Airlines VP Kevin Krone about Ding! and a Southwest blog in the works
2. Citizen marketers and open-sourcing your business plan
3. Little Earth follow-up
4. Podcast feedback
To listen to our latest show, click on the podcast icon below. (File size is 13.5 MB).
Show notes
Links to people, companies, articles, blogs, etc. mentioned in the podcast
* Emanuel Rosen, author of The Anatomy of Buzz
* Kevin Krone, VP of Interactive Marketing for Southwest Airlines
* Southwest's new DING! program
* Flytertalk forum discussions about DING!
* Paul William's new Idea Sandbox business that he is open-sourcing
* Catalyst Ranch
* Art of the Start by Guy Kawasaki
* Boeing's World Design Team for its new Dreamliner
* Story of Westwood Studios and its "hackable" game Red Alert
* Doom's mods
* The Red Couch blog
* Microsoft's Channel 9
* Books about buzzwords and bullshit
* WOMMA's Word of Mouth Marketing Summit
*
Church of Customer discount code for the Summit: welovemini
* Kyle Coolbroth has more feedback for Little
Earth and its Brag Tags
* Country Comfort Inn in Wagga Wagga, New South Wales, Australia
* Austin White makes a request for customer evangelism SWAG
* Izze's logo'd merchandise
Show music
Intro: "G.L.S." by Salme
Dahlstrom
Break 1: "Texas Summer Blues" by Jag
Break 2: "Rapper's Delight" by the Sugarhill Gang
Break 3: "Jamie's Crying" by Van Halen
Show length
29:23
Tell us what you think! Add a comment below, or send an email to talktous(AT)customerevangelists.com.
Or leave a short voicemail message on our special Podcast Feedback Line: 1-312-896-5095. Follow the prompts (our menu has not recently changed) and you'll have 3 minutes to leave your audible letter.
Um... er... could you guys be any cooler! Love the podcast, especially Ben's NPR-like reserve.
Posted by: Peter Durand | March 31, 2005 at 09:46 PM
NPR-like? Dang, you're making me blush.
Posted by: Ben McConnell | April 01, 2005 at 01:32 PM
Who knew that you had such a beautiful voice Jackie, maybe Van Halen would take you along on their next reunion tour?? Sorry we didn't get the chance to officially meet while you both were up visiting Todd and Jack.
Thanks to you both for your great insight and Laugh out Loud humor with all of these podcasts. Thanks to the podcast, i can't seem to get Van Halen out of my head! The combination of whit, music, and interesing stories make the podcasts and blog posts a valuable learning tool for myself on a daily schedule. Your continued work gives us all hope that the little guys still have a fighting chance.
Keep up the good work.
Posted by: Aaron Schleicher | May 18, 2005 at 01:44 PM
Some swag items would be nifty if they were distinctive enough. i.e. what if you had an artist/illustrator create the "Church of the Customer"? Then you could have prints made to sell. Around Christmas time a little Dickenson Village-like ceramic Church of the Customer ornament would make a great premium gift.
A coffee mug that says, "It's the CUSTOMER stupid!" or a favorite catch phrase of yours.
You could give away these items to people who give you great ideas/comments, then announce the recipients on your next podcast "Dustin Staiger gave us some great swag ideas. We sent him a free coffee mug as our thanks. Get your own by clicking on the "buy" button at the top of our website." You know, just as an example.
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